Privacy Policy

I. Information Collection

To provide you with professional optometry services, we may collect the following information:

• Basic Information: Name, Phone Number (for appointment confirmation)
• Optometry Data: Refraction, PD, and Binocular Vision Test Results
• Eyewear Preferences: Lens Brand, Refractive Index, Frame Style
• Service History: Exam Date, Glasses Order Date, After-Sales Feedback

II. Use of Information

The information we collect will be used for the following purposes:

• Provides eye exams, eyewear fitting, and related after-sales services
• Contact you to confirm appointments and notify about lens pickup, etc.
• Create a vision health record for ongoing tracking and follow-up services.
• Improve service quality and optimize the user experience

3. Information Protection

We employ strict technical and organizational measures to protect your personal information:

• Data encrypted at rest to prevent unauthorized access
• Customer information is accessible only by authorized employees.
• Perform regular security audits and risk assessments
• We will not sell or rent your personal information to third parties.

IV. Information Sharing

We may share your information in the following situations:

• With your explicit consent
• To fulfill obligations required by laws and regulations
• Share necessary information with our service providers (such as logistics companies) to fulfill services

5. Your Rights

You have the following rights regarding your personal information:

• Request or copy your personal information
• Correct inaccurate or incomplete information
• Remove unnecessary personal information
• Revoke previously granted authorization

To exercise the above rights, please contact our customer service at: 17622829165

VI. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on the website, and you will be notified of any material changes through appropriate channels.

7. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us using the following methods:

• Phone: 17622829165
• Address: No. 31 Zhongnan Road, Nankai District, Tianjin
• Business Hours: 10:00-20:00 (Mon-Sun)